How is OnTrac Still in Business

What is the status of OnTrac? This is a common question that many people ask. E-commerce is growing and consumers are increasingly ordering online. OnTrac is one logistics company that benefits because they deliver the items to the intended recipient. OnTrac and other forwarding companies like Parcel Providers can anticipate larger order quantities as ecommerce expands.

They have been able to keep their business afloat by adopting different strategies to speed up the delivery process. We have listed these reasons below. Please join us!

What is OnTrac?

OnTrac is an American West-based private solutions provider that works with geographic delivery companies. California Overnight was the company’s last title, and it was founded in 1991 in San Francisco as a joint venture company of a number of small Canadian and American delivery firms.

It has been expanded to include County Colorado and Oregon, Washington, Utah, Utah, Idaho, and other states.

California Overnight was founded by architects and lawyers as the first customers. The company quickly expanded to assist other industries in reducing logistics costs and ensuring next-day service.

They expanded to cover all of California, Arizona, Oregon, Nevada, and Oregon in 1996. They realized they’d outgrown the California Overnight label and began making plans to change it. OnTrac was created in 2008 by California Overnight. It was the brand name used for their shipping software, which has been in use for more then a decade.

OnTrac started service in Utah the first year after it was renamed. They added Colorado in 2011, and Idaho in 2013. Thanks to the 8-state coverage area, customers can reach more than 65,000,000 people instantly without incurring additional fees. In 2020, more than 20% of America’s population was covered by the service area.

What is the status of OnTrac?

How is OnTrac Still in Business

OnTrac, as we have already mentioned, is still in business due to the many techniques that optimize the delivery process. These techniques include:

Efficiency and speed

To be clear, we’re not implying that other firms are slow or inefficient in any way. On the contrary, it’s always a good option when considering the number of parcels and letters that OnTrac handles and how quickly they fulfill all orders.

One of the most critical functions of OnTrac’s courier services is the speed and efficiency with which they deliver products. OnTrac courier services are a good choice if you deal with overseas shipping and speed is important.

OnTrac offers next-day delivery, which is a distinct difference between the two services. OnTrac can deliver more quickly than other international delivery options.

You’ll frequently find that many other firms anticipate delivery by a given day rather than a precise time. OnTrac, however, can give you an approximate arrival date, often significantly faster. In certain cases, they can even provide same-day delivery to the US for urgent orders.


OnTrac’s services are among the most cost-effective on the market when sending a package of documents. This service is also the best option for businesses to send documents or commodities. It can be quite expensive to set up a delivery vehicle for your company.

Not only must you purchase the automobiles, but you also need to get auto insurance and hire delivery drivers. On the other hand, OnTrac’s courier services are known for having one of the lowest per-mile prices in the industry.

There are no size limits

OnTrac differs from regular couriers in that they can ship products to smaller sizes and lighter weights, which allows them to stay in business.

You may encounter problems with multiple courier services due to product size and weight. This is a crucial factor that favors OnTrac’s services over other alternatives. [3] Positive [5] Neutral Reviews [273] Negative reviews (constitutes 97% reviews on the BBB)

OnTrac ranks in top 5% of other companies Phoenix CEO Rating Score. OnTrac makes it easy to send large numbers of items quickly and with less constraints.

Duties and taxes

There may be questions regarding duties and taxes when shipping packages overseas. The recipient will likely be charged any taxes or duties when shipping goods via different postal services. Payment will be required before the cargo can be handed over.

This could be irritating. OnTrac, on the other hand, frequently provides ‘delivery duty paid (DDP)’ dependent on the delivery service choice you select. The delivering experience is much more enjoyable as a result. OnTrac also settles the fees, alleviating the participant’s burden.

This can help you avoid unnecessary delays while waiting for payment from the recipient at specified locations. Many other companies will bill clients for any duty or tax they owe, regardless of where they are located.

Real-time tracking

OnTrac’s ability to give real-time tracking is another feature that sets them apart from other systems. That’s not to say that other firms don’t provide tracking information, though it’s usually not broad, such as where the shipment is and when it’s expected to arrive.

OnTrac services on the other hand give you real-time tracking so you always know where your shipments stand. OnTrac services are unique in that you can call the company to ask about any changes.

OnTrac’s specialized customer care staff oversees all of your deliveries proactively. You can now focus on business priorities and less on shipping. In addition, you’re much more likely to receive accurate updates on the status of your shipments if you have specialized customer support staff on the other end of the phone too.

Furthermore, when shipping products worldwide, it’s critical to have a high level of visibility into the whereabouts of the things you’re sending. This is best done using worldwide tracking. However, this varies depending on whether you’re using a courier or a postal service.

You should be aware that postal providers only offer basic tracking for overseas shipping. You will only be able access all the benefits if you use a courier service that allows tracking such as OnTrac.

Packaging of high quality

While packing may appear to be a minor consideration, there is a clear distinction between packaging for OnTrac’s services and others. This is another important criteria that sets them apart from other courier services, and keeps them in the business.

No matter which service you choose to use, it is up to you and the courier to ensure that your products meet all requirements. In addition, it is in both your and the courier’s best interests to ensure that your products are correctly wrapped too. This means that your shipments arrived safely at their destination.

On the other hand, OnTrac’s services provide unrivaled help through their customer support teams, providing expert guidance. You can get valuable tips to make sure your shipment arrives safely and securely.

OnTrac can arrange for fragile items to be packed carefully before they travel.

Many courier companies will refuse to accept items that are not properly packed. That’s where a reputable courier service like OnTrac can make all the difference because they can offer a valuable add-on service that other companies can’t.

Customized services

When it comes to shipping packages, many courier companies have a one-size fits all strategy. This works well for certain shipments, but it is not ideal for businesses that depend on international shipments frequently. Thus, it’s best to develop a relationship with a courier service that provides bespoke services and applications, such as OnTrac.

At OnTrac, their in-house development team can work with you to create custom applications to help you optimize your shipments’ distribution. You can have them work alongside your existing ecommerce site or order process system.

OnTrac’s customized alternatives also provide the ideal delivery solution and support you by utilizing the most cutting-edge technology available.

Generic courier companies can make it more difficult to build personal relationships with because they don’t have a true partnership that will allow you to gain a deep understanding of your business. Also, they may not be able to deliver the finest possible bespoke solutions like OnTrac’s services because they have little or no understanding of your business and its needs.

Frequently Asked Question

What is the average time that OnTrac has been in business?

OnTrac was founded in 1991.

Are OnTrac drivers capable of stealing packages from customers?

No. OnTrac drivers do not steal packages

What’s the most recent OnTrac Delivers?

OnTrac’s latest delivery is the next business day, by evening.

What happens to your package if OnTrac is unable to deliver it?

You must notify OnTrac within 30 days if your package is lost by them.

Does Amazon use OnTrac?

No. OnTrac is not used by Amazon. They use their delivery software instead.

What company is the owner of OnTrac

Express Messenger Systems, Inc is the owner of OnTrac.

What is OnTrac?

Yes. OnTrac has been associated with the USPS since 2005.

Which delivery company uses OnTrac

Direct Post is the delivery company that uses OnTrac.

Is Amazon a part of OnTrac?

No. Amazon doesn’t own OnTrac.

Is stock available at OnTrac?

Yes. OnTrac holds some stocks.


OnTrac is a great firm today for many reasons. The ability to communicate with customers is the key to regional parcel carriers’ strength and innovation. operate with a 100 percent customer A business plan that is solution-oriented.

OnTrac’s CEO, Rob Humphrey, has 32 employee ratings and a score of 50/100, placing them above 5% of similar size companies on comparably with 501-1,000 Employees and the Bottom 5% of other companies in Phoenix.  

This is the last place on the list. 5% of 1543 similar businesses Comparably in Nova: 5% of 45 neighbouring industries placed third, compared with two competitors who were similarly rated. Phoenix’s Other Businesses On Comparably, there are 67 similar sizes. 73 OnTrac’s Exec Overall score Level Against Businesses of Related Magnitude on Comparably.

OnTrac ranks in bottom 5% of companies when compared with 501-1,000 employees. Also, if you are among those who usually ask, “How is OnTrac still in business” the highlight above will aid you immensely.

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